Terms of Service

These Terms of Service (“Terms”) govern your use of the Invoxa platform operated by NextGenWebs SL (“Invoxa”, “we”, “us”). By creating an account or using our service, you agree to be bound by these Terms.

• Platform — the Invoxa web application at invoxa.com and all related APIs and services.
• User — any individual who creates an account or is invited to a company on the Platform.
• Company — an organisation account on the Platform, which may have multiple Users.
• Document — any invoice, receipt, or file uploaded to or received by the Platform for processing.
• Credits — pre-purchased units that are consumed when Documents are processed.

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the security of your account credentials.
• You must be at least 18 years old to use the Platform.
• By creating an account, you represent that you have the authority to bind your organisation to these Terms.
• One person may not maintain more than one account.
• Company owners are responsible for all activity under their company account.

Invoxa provides AI-powered invoice processing, including:

• Optical Character Recognition (OCR) and AI-based data extraction
• Invoice review, approval workflows, and team collaboration
• Integration with ERP systems (currently Odoo)
• Email ingestion of forwarded invoices

Accuracy disclaimer: AI-powered OCR and extraction are not guaranteed to be 100% accurate. All extracted data is presented for human review before being synced to external systems. You are responsible for verifying the accuracy of extracted data before approving it.

You agree not to:

• Use the Platform for any unlawful purpose
• Upload malicious files, malware, or content that violates third-party rights
• Attempt to gain unauthorised access to other accounts or systems
• Interfere with or disrupt the Platform or its infrastructure
• Reverse-engineer, decompile, or disassemble any part of the Platform
• Use the Platform to process documents you do not have the right to process
• Resell or redistribute the service without our written consent

The Invoxa platform, including its design, code, algorithms, and documentation, is the intellectual property of NextGenWebs SL. You are granted a limited, non-exclusive, non-transferable licence to use the Platform in accordance with these Terms.

You retain all rights to your uploaded documents and extracted data. We do not claim any ownership over your content.

You own all data you upload to or create on the Platform. We process your data solely to provide the service as described in our Privacy Policy.

You may export or delete your data at any time. Upon account deletion, we will remove your data within 30 days, except where retention is required by law.

• Invoxa operates on a pay-per-document model using pre-purchased credit packs.
• Credits are consumed when a document is successfully processed (OCR + extraction).
• New accounts receive 10 free document credits.
• Purchased credits do not expire.
• All prices are in euros (EUR) and exclusive of applicable taxes (VAT).
• Payments are processed securely via Stripe. We do not store your payment card details.
• Refunds are handled on a case-by-case basis. Contact support for refund requests.

We aim to maintain high availability but do not guarantee uninterrupted service. We may occasionally perform maintenance or updates that temporarily affect availability. We will provide advance notice for planned maintenance where possible.

To the maximum extent permitted by applicable law:

• Invoxa is provided “as is” without warranties of any kind, whether express or implied.
• We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform.
• Our total liability for any claim arising from these Terms shall not exceed the amount you have paid us in the 12 months preceding the claim.
• We are not liable for errors in AI-extracted data that were approved by Users without proper review.

You may close your account at any time by contacting us. We may suspend or terminate your account if you violate these Terms or if required by law.

Upon termination:

• Your access to the Platform will be revoked
• Your data will be deleted within 30 days (except where retention is legally required)
• Unused credits are non-refundable unless otherwise required by law

These Terms are governed by and construed in accordance with the laws of Spain. Any disputes arising from these Terms shall be submitted to the exclusive jurisdiction of the courts of Valencia, Spain.

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on the Platform. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

For questions about these Terms, contact us at:

NextGenWebs SL
Plz. Gerardo Salvador 1
46988 Paterna, Valencia, Spain
Email: legal@invoxa.com